The services provided during an employee relocation can make or break an assignment. Accordingly, it is crucially important that the employee and their family receive the right level of support and counselling before, during the move, and also at their final destination.
Too often, international assignments fail, and evidence shows that the financial cost to the company can be as much as 2½ times the annual salary cost of the employee. Not only that, a failed assignment can lead to employees refusing future international transfers, create family relationship problems, and possibly result in them leaving the company prematurely. Many large international companies provide full relocation support to assist their employees throughout a company transfer. Even if a full relocation package is not provided, it can still be worth seeking professional support for at least some parts of the process. Whilst it may seem cheaper and more expedient to handle an international relocation in-house, it can result in a very stressful and complicated process for the employee, as well as the in-house corporate function. For example, obtaining work visas can be extremely complex, varying from country to country, and from individual to individual; the various tax systems can be difficult to comprehend for the average lay person; and tenancy law is a potential minefield, with mistakes leading to costly and stressful circumstances for the employee.
Outsourcing can often be the most effective and cost efficient option. Destination Service Providers (DSP’s) are experts in their field, so clients can be confident that their transferees are supported appropriately at every step of the way. By outsourcing, companies will not need to employ and train staff in this discipline, saving both time and resource. Outsourcing can also
enable companies to identify and track assignment costs more easily, and reporting processes will be more defined. From the employee’s perspective, outsourcing provides additional benefits. The objectivity and independent advice provided by relocation consultants can be invaluable for their decision-making process, and the reassurance of having someone available locally to look after their interests can give valuable emotional support.
Relocation professionals take away a great deal of the strain at a time when someone is leaving their home country for a new position overseas, whether alone, or with their family. Most overseas locations are diverse, with desirable and less favourable areas, sub-standard and excellent schools, and so on. Having trusted, confident support at the new destination can be invaluable for helping a family to settle into a home that is ‘right’ in all respects. Relocation professionals manage the process of relocation to ensure a smooth move – this can include a variety of tasks such as securing temporary accommodation, sourcing a rental property, drawing up Tenancy Agreements, finding school places for children, negotiating removals or furniture rental quotes, arranging necessary documents, and, booking language/cross cultural training.The Relocation Consultancy Limited (TRC) is an independent relocation specialist providing UK-wide coverage at a local level. Our consultants are selected for their excellent knowledge of local areas, and their close relationships with letting agents and schools. Because they live in the area themselves, they know far more about the area than can be obtained by ‘Google-ing’! They also deal with expatriates every day and so have a vast knowledge of the concerns and issues they might face.